We rely on the worldwide distribution network to provide users with standards products, service, accessories, training and technical support. Foton has launched “Total Care” service gradually. With 13 self-support regional distribution center, 12 regional service training center, over 1500 overseas service networks, Foton has constantly improved its global service system to satisfy the clients require care and to provide deeper experiences for them. Foton focuses on customer needs ad experience and create comprehensive, carrying personalized and professional services for client.
ensure the perfect driving
Global Logistics Parts Center
Global Service Training Center
Global Customer Interaction Center
Covering major areas
Foton Motor has established an overseas service network consisting of 1485 service outlets in more than 80 countries and regions, including 168 service management centers of primary outlets, 1317 service dealers of secondary outlets, 149 distributors of primary outlets and 1205 dealers of secondary outlets, covering major regions in Asia, the Americas, Africa and Europe.
Industry leading service strategy
Full service training
Foton has set up 12 service training centers in Thailand, Russia, Vietnam, Saudi Arabia, Kenya, Peru, Chile, the Philippines, Colombia and Algeria. Foton now provides training courses for more than 100 countries and regions. Foton Motor provides all-round service training for service suppliers through service training centers around the world. The training center also provides service management and service technology training for the new service station to help the service station adapt to FOTON and provide better service for customers.
The team currently consists of 38 lecturers, covering more than 10 languages, including English, French, Spanish, Arabic and Russian. The training center provides training in service management, parts logistics management and service engineering, aiming to provide each customer with one-stop lifelong learning.